© 2023 by UNTAMEDUK. Untamed UK is the trading name of sofit personal training ltd company registration 09514232

SHIPPING & RETURNS

SHIPPING POLICY

We make every effort to deliver all products to the Unites Kingdom in accordance with the timescales set out below. Where this is not possible, we will seek to notify you and, unless we state otherwise, ensure that your products are delivered within 28 days from acceptance.

Your order will be fulfilled by the estimated delivery date set out in the Shipping Confirmation, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.

Delivery will be completed when we deliver the Products to the address you gave us.

The Products will be your responsibility from the completion of delivery. You own the Products once we have received payment in full, including all applicable delivery charges.

In the U.K., we offer a standard and express service. The current cost for postage is £4.95 for 2-3 days. 

​​RETURN & EXCHANGE POLICY​

If you're not 100% satisfied, you have thirty (30) days from the day you receive your order to return it back to us. All merchandise must be unwashed and unworn. All hangtags must be attached to the garment and proof of payment must accompany the garment(s) at the time of return. All garments are subject to inspection. Return postage costs are not refundable. You will receive a full refund of the price you paid for the Products less any applicable delivery charges which are not refundable.

We will process the refund due to you as soon as possible and, in any case, within thirty (30) calendar days of the day on which you gave us notice of cancellation.

If the Products were delivered to you: you must return the Products to us as soon as reasonably practicable; unless the Products are faulty or not as described, you will be responsible for the cost of returning the Products to us; and you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.

We refund you on the credit card or debit card or gift card used by you to pay.

Details of your legal right to cancel and an explanation of how to exercise it are provided in the Shipping Confirmation.

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